Terms & Conditions

Welcome to www.small-talk.co.za


Product Descriptions:

We try to describe the product and show the colours of the product as exact as possible. We cannot guarantee that the colours seen on screen are the same as in reality. Handmade products can never be perfect and therefore your received product might slightly differ from the image on the site. This also apply to where a combination of fabrics and colours are used. By purchasing these hand-made product, you hereby accept that possibility. We make every effort to display as accurately as possible the colours of the products.



South African Post Office counter to counter postal fees are included in the price. Ordered products will be mailed to you with a tracking number as soon as your payment reflects in our banking account . You will be notified of the dispatch date. Depending on availability of stock, your order will be dispatched to you soonest after proof of payment has been received. If we are out of stock at time of placing your order, a lead time of 2 weeks must be allowed to make the product.

Please allow 5-8 working days for your order to arrive within South Africa (calculated from the date of despatch).

A set postage fee for orders outside South Africa cannot be given as International postage fees vary regarding to weight, size and the different customs and excise regulations of countries. Kindly e-mail (info@small-talk.co.za) us if  you live outside South Africa and would like to purchase a product.

In the unfortunate event of you receiving a faulty product, we will gladly replace it after the faulty product has been returned to us. Please read our Returns policy for more info.



A charge of 10% administration fee will be charged for cancelled orders.


Orders and Payments:

Orders will be dispatched once payment of order has been received. Please use your Invoice number as reference for the payment. When you place an order by choosing an item and completing the online checkout process, you should receive an acknowledgement of the order by email. This will detail the products you have ordered.

Payments can be done either by direct payment into or banking account or by Internet Banking (EFT):

Name:             Chanel Webb

Bank:              Standard Bank

Branch name:   Bayside

Branch code:   022209

 Acc. type:       Cheque

 Acc. no.:        202 358 038



Small-Talk provides the www.small-talk.co.za Web site as a service to the public and Web site owners. Small-Talk is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this Web site is correct, complete, and up-to-date.


Reservation of Rights: We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial use of our web site or service without our prior written consent.

Soft nursery toys handmade in South Africa
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